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1893
was the beginning of a long journey for Alfred Dunhill, when he
took over the reins of the family business, a harness and saddelry
maker in London's Euston Road, laying the foundations for the Company
we know today. Every phase of the Company's development is illustrated
by beautiful and individual products, each of which complies with
Alfred
Dunhill's maxim that "It must be useful, it must work dependably,
it must be beautiful, it must last, it must be the best of it's
kind". Alfred's first encounter with pipes was typical of his
innovative approach to business.
In
the coarse of conversation, a pipe smoking friend expressed his
frustration at not being able to keep his pipe alight when driving
an open top car - the draught caused the pipe bowl to overheat,
generating sparks. This resulted in much wasted tobacco and frequently
the bowl would burn through, ruining the pipe. Mr Alfred, always
relishing a challenge, soon came up with a solution. The result
was the Dunhill Patent Shield Pipe, distinguished by a slight extension
on the front lip of the bowl which diverted the wind around the
chamber and removed the tendency for the pipe bowl to overheat.
In 1907, he fulfilled an ambition to open a high class tobacconist
shop in London's fashionable Duke Street, St. James's. In those
days Alfred sold only pipes, cigars and
hand blended tobacco, but he soon established a very personal service
by blending tobaccos according to the individual customer's tastes.
These recipes were recorded in his "My Mixture" book which
still exists and is added to by present day customers at his Duke
Street store.
Not entirely satisfied with the quality of the pipes he was selling,
Alfred recruited two people from another pipe company and opened
his own factory in Mason's Yard, London.
In 1910 the first Dunhill pipes were sold, retailing at more than
twice the prices of any other pipe sold in London. Few people were
convinced that these pipes would sell, but soon the quality of the
workmanship was recognised and the pipes became very popular with
members of the Gentlemen's Clubs of St. James's and officers of
the British Army.
When
the first World War started in 1914, many of Alfred's clients were
called up to fight in the British Army. Orders continued to come
in from the Western Front and Alfred would duly dispatch pipes and
tobacco. He often sent extra pipes which could be passed to other
officers and would always include in the package a few sheets of
lavatory paper - a great luxury in the First World War trenches.
Although no payment was requested for the extra pipes, the officers
who received them would invariably come into the Duke Street shop
and pay for them when they were next home on leave.
When Alfred realised that a certain amount of pilfering was going
on and that the pipes were not always reaching his clients, he developed
an ingenious way of preventing it. At very little expense he had
some labels printed reading simply "Caster Oil", Caster
oil, often taken for medicinal purposes at that time had such an
objectionable taste that nobody would dream of stealing it. Miraculously
the pilfering ceased!
Today
the Dunhill Pipe still undergoes no less than ninety separate manufacturing
processes before being bestowed the famous Dunhill "White Spot".
Alfred Dunhill's standards of excellence in pipe making and his
philosophy of craftsmanship remain as true today as they were when
he first started making pipes.
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